Terms of service

Last Updated: September 21, 2025

Welcome to ARTIEN! These Terms of Service (“Terms”) govern your use of our website, store, and related services (the “Services”). Please read them carefully, as they describe your rights and responsibilities when interacting with ARTIEN.

By accessing or using our Services, you agree to these Terms and to our Privacy Policy. If you do not agree, you should not use or access the Services.

1. Access & Accounts

  • You must be at least the age of majority in your jurisdiction to use the Services.

  • You may be required to provide accurate, current, and complete information (e.g., email, billing, shipping, and payment details).

  • You are solely responsible for safeguarding your account credentials and for all activity under your account.

  • Accounts may not be transferred, licensed, or assigned.

2. Products

  • We strive to present our products accurately, but colors and appearances may vary based on your device.

  • We do not guarantee that product quality or appearance will meet expectations.

  • All product descriptions and availability are subject to change without notice.

  • We may discontinue or limit products at our discretion.

3. Orders

  • Placing an order constitutes an offer to purchase. ARTIEN reserves the right to accept or decline any order.

  • An order is only accepted once we process your payment and confirm acceptance.

  • Orders may not be canceled once accepted. If canceled or declined, we will notify you via your provided contact details.

  • Purchases are subject to our Refund Policy.

  • Products are for personal use only—not for resale or export.

4. Prices & Billing

  • Prices, discounts, and promotions may change without notice.

  • The price charged will be the one in effect at the time of order confirmation.

  • Taxes, shipping, customs, and additional charges are not included unless specified.

  • You agree to provide accurate and up-to-date billing and payment details.

  • By submitting payment information, you warrant that:

    • You are authorized to use the payment method.

    • Information provided is accurate.

    • All charges will be honored by your payment provider.

5. Shipping & Delivery

  • Delivery times are estimates only and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or external events.

  • Once products are handed to the carrier, title and risk of loss transfer to you.

6. Intellectual Property

  • All Services content, including trademarks, logos, text, images, and designs, are owned by ARTIEN or its licensors.

  • You may only use the Services for personal, non-commercial purposes.

  • Unauthorized reproduction, distribution, modification, or commercial use is prohibited.

  • ARTIEN trademarks may not be used without prior written consent.

7. Third-Party Tools & Links

  • Access to third-party tools or sites is provided “as is” without warranties.

  • Use of third-party resources is entirely at your own risk.

  • ARTIEN is not responsible for third-party sites, products, or services.

8. Relationship with Shopify

ARTIEN is powered by Shopify, which provides hosting and e-commerce services. However, all transactions are made directly with ARTIEN. Shopify is not responsible for sales, products, or services provided by ARTIEN.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy and may also be subject to Shopify’s Privacy Policy.

10. Feedback

By submitting feedback (ideas, reviews, suggestions, etc.), you grant ARTIEN a perpetual, royalty-free, worldwide license to use and display it for any purpose.

11. Errors & Inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or shipping, and may cancel or update orders without notice.

12. Prohibited Uses

You may not use the Services for:

  • Any unlawful or malicious purpose.

  • Harassment, defamation, or abuse of others.

  • Fraud, misrepresentation, or unauthorized resale.

  • Uploading malware, viruses, or harmful code.

  • Circumventing security features.

We may suspend or terminate accounts violating these terms.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without notice. Certain provisions (e.g., Intellectual Property, Warranties, Liability, Indemnification) will survive termination.

14. Disclaimers & Liability

  • The Services and products are provided “as is” and “as available.”

  • We do not guarantee uninterrupted, error-free, or flawless operation.

  • To the fullest extent permitted by law, ARTIEN and affiliates are not liable for indirect, incidental, or consequential damages, including lost profits or data.

15. Indemnification

You agree to indemnify and hold harmless ARTIEN, Shopify, and their affiliates from any claims or liabilities arising from your use of the Services or violation of these Terms.

16. Severability & Waiver

  • If any part of these Terms is deemed unenforceable, the rest remain valid.

  • Failure to enforce any provision does not constitute a waiver of rights.

17. Governing Law

These Terms are governed by the laws of the jurisdiction where ARTIEN is headquartered.

18. Changes to Terms

We may update these Terms at any time by posting changes on this page. Your continued use of the Services after updates constitutes acceptance.

19. Contact Us

For questions or concerns about these Terms, please message us at info@artienbrand.com.